Our Values
Our goal is to make treatment accessible for endocrine conditions to all Americans, no matter their insurance status or plan. But healthcare accessibility is not simply about delivering affordable care, it’s also about delivering successful patient outcomes.
With that in mind, MultiMedRx (MMRx) subscribes to the following values in everything we do.
Transparent
On-demand, understandable, and clear information about treatments and pricing should always be available to patients. This transparency is vital in all parts of the healthcare process, so that patients have an understanding of what, why, and how treatment decisions are made.
Proven
MultiMedRx (MMRx) exclusively believes in FDA-approved medications and ingredients. We don’t hide behind terms like “science-backed” or “studies have shown” to sell dubious supplements. Providers on the MultiMedRx (MMRx) Platform exclusively use medications and treatments that have a long history of safety and effectiveness in clinical settings.
Affordable
No matter how effective a treatment is, if clients can’t afford it then it’s of little value. We want to make treatment accessible, and that requires it being affordable for average Americans. We always provide up-front pricing for all parts of the healthcare process, from appointments, to lab work, to medications.
Our Promises to You
MultiMedRx (MMRx) see telehealth services as a fundamental part of the US healthcare infrastructure. But due to the limited connection between provider and patient that can sometimes arise, ethical and high standards for practice are vital to ensuring both quality of compare and legal compliance. As such, MultiMedRx (MMRx) follows the following policies:
1. Licensing Compliance
All providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx) are licensed and/or registered in good standing to engage in the practice of medicine and/or nursing in all jurisdictions in which they reside, and in jurisdictions in which they practice or render services to (such as the patient’s jurisdiction), except in circumstances allowed by law.
2. Controlled Substances Practices
All providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx) are licensed maintain an up to date and valid US Drug Enforcement Administration (DEA) license and any requisite state licenses as per state or local law. Controlled substances are only prescribed when a clear medical need exists that cannot be adequately met by the use of a non-controlled substance in the provider’s professional opinion.
Due to the complex nature of pain and the necessity for extremely thorough monitoring greater than telehealth can provide, no providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx). MultiMedRx (MMRx) prescribe or dispense prescription pain medication (opiates and/other narcotics) through telemedicine.
U.S. Department of Health and Human Services: If you suffer from pain, please see a local specialist and verify their licensing with the board of health via the following link: www.hhs.gov
3. Provider Quality & Disciplinary Actions
All providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx). MultiMedRx (MMRx) or to which patients are referred to are free from any significant recent and/or repeated disciplinary actions, sanctions, or similar. MultiMedRx (MMRx). MultiMedRx (MMRx) requires all affiliated providers to immediately notify our team in the event an affiliated provider is subject to any of the above actions.
4. Telemedicine & Establishing a Provider-Patient Relationship
All providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx). MultiMedRx (MMRx) conduct a full telehealth review before establishing a diagnosis, or the writing and/or dispensing of any medication. A prescription will only be provided when a:
a) The patient has a legitimate medical complaint;
b) A face-to-face physical examination adequate to establish the legitimacy of the medical complaint has been performed by the prescribing practitioner, or through a telemedicine practice approved by the appropriate practitioner board; and
c) A logical connection exists between the medical complaint, the medical history, and the physical examination and the drug prescribed.
This definition establishes the bare minimum standards, and all providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx). MultiMedRx (MMRx) follow all applicable federal, state, and local laws regarding the practice of telehealth as required.
5. Legal Compliance
All providers, doctors, nurses, and other such practitioners affiliated with MultiMedRx (MMRx). MultiMedRx (MMRx) comply fully with state laws and regulations; the Federal Food, Drug, and Cosmetic Act; and the Federal Controlled Substances Act. We do not facilitate the prescribing or dispensing of, or offer to facilitate the prescribing or dispensing of, any commercial medications that have not been approved by the US Food and Drug Administration (FDA). Compounded medications are exclusively compounded at licensed 503(a) compounding pharmacies pursuant to Section 503A of the Federal Food, Drug, and Cosmetic Act.
6. Privacy Policy for MultiMedRx LLC (MMRx)
This Privacy Policy outlines how MultiMedRx LLC (MMRx) collects, uses, and discloses your personal data. It also describes your rights and options concerning your data. Our policy complies with HIPAA regulations regarding health information.
Data Collection
- Personal Data: We may collect your email addresses, names, phone numbers, and usage data.
- Cookies: We use cookies and similar tracking technologies to collect information.
- To provide and improve our service.
- To manage your account.
- To send you updates and informative communications.
- Personal data may be shared with service providers, affiliates, business partners, and other users based on your consent or legal requirements.
- We retain your data as long as necessary.
- We implement security measures to protect your data.
- You have the right to access and amend your data.
- You may request restrictions on its use.
For any queries, please contact us.
7.Cancelation of Membership:
Upon submitting your details, you grant permission for our team to initiate communication with you. Your cooperation is much appreciated. Upon submission of the required information, your request will be processed accordingly in a timely manner. Rest assured, your decision to withdraw from the membership will not in any way affect the status of your existing services until the completion of the current term. Our team is dedicated to ensuring a smooth transition for you.
You have the option to discontinue your membership with Henry utilizing the digital form provided underneath. Should you require assistance or have any 1. inquiries, you may conveniently contact us via Support@MultiMedrx.com or this telephone number:(949) 610-4567 In case further assistance is needed during this process, or you have other concerns, please do not hesitate to reach out to us through the aforementioned contact details. Thank you for your understanding and patience.
8.Return & Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help. Please carefully read our Return & Refund Policy to understand your rights and obligations.
Return Policy
- Eligibility: Returns are accepted within 30 days from the purchase date.
- Condition: Product must be unopened, unused, and in its original packaging.
- Exceptions: Due to safety considerations, refrigerated items cannot be returned.
- Request: Initiate a return request via email or customer support.
- Approval: Upon approval, you’ll receive instructions for returning the product.
- Inspection: After receipt, the product will be inspected.
- Refund: If approved, a refund will be processed within 14 business days.
- Products damaged or tampered with are not eligible for a return or refund.
- Sale items are non-refundable.
- Shipping costs for returning the item are your responsibility.
- A restocking fee may apply.
For any questions or to initiate a return, please contact our customer service team: support@multimedrx .com
By making a purchase, you agree to this Return & Refund Policy.
9.Terms and Conditions
Your utilization of the MultiMedRx (MMRx) Telemedicine Program (“Program”), administered by MultiMedRx LLC, denotes your agreement to the pursuant Terms and Conditions.
Subsequent to employing the Program, formal consent must be given by signing an independent detailed consent form, acknowledging the breadth and restrictions of telemedical services.
The entirety of telemedical consultations adhere to the stipulations of the Health Insurance Portability and Accountability Act (HIPAA).
Details of the services offered by the Program, as well as payment procedures, are meticulously exemplified in the Program’s user manual.
Your obligations include the provision of truthful medical data and ensuring secure access to the Program.
MMRx may propose subscription schemes with varied attributes. The details for each subscription modality are conveyed in the user manual.
The employment of the Program for commercial purposes is under the jurisdiction of corporate practice of medicine laws.
MultiMedRx possesses the authority to revoke user access, predicated on violations of these Terms and Conditions.
The stipulated Terms and Conditions, elaborated by MultiMedRx, are subject to periodic modifications, and the onus is upon you to review any such updates.
These terms operate under the jurisdiction of the laws corresponding to the location where MultiMedRx Providers are licensed and established.